Why hasn’t my order shipped yet?

We’re still a very small team handling a large amount of orders. We usually try to ship packages 1-2 business days from when they are ordered.

That means that if you order your package on Friday then it won’t ship out until Monday or Tuesday. If you have not received an email saying that your package has been shipped after 2 business days from when you ordered, please check the email address on your order to make sure it’s correct and your spam folder to see if we emailed you about something on your order (address check or out of stock item purchased) and need a response before we can ship out your package.

Please also note that Canada Post is closed on some holidays and we are not able to ship on those days.